Free is not a business model

Tuesday, January 13th, 2009

NYT: “By coming up with an easy user interface and obtaining the cooperation of a broad swath of music companies, Mr. Jobs helped pull the business off the brink. He has been accused of running roughshod over the music labels, which are a fraction of their former size. But they are still in business. Those of us who are in the newspaper business could not be blamed for hoping that someone like him comes along and ruins our business as well by pulling the same trick: convincing the millions of interested readers who get their news every day free on newspapers sites that it’s time to pay up.”

Thursday, January 11th, 2007

Forget the iPhone—I want an iPhone Shuffle!

Fer Sher!

Sunday, September 17th, 2006

EFF: “Microsoft’s Zune will not play protected Windows Media Audio and Video purchased or ‘rented’ from Napster 2.0, Rhapsody, Yahoo! Unlimited, Movielink, Cinemanow, or any other online media service. That’s right — the media that Microsoft promised would Play For Sure doesn’t even play on Microsoft’s own device…”

Good artists copy, great artists steal

Thursday, March 23rd, 2006

Nicholas Carr: “France gave Apple the treatment it usually reserves for Microsoft, as its National Assembly passed a measure that would require Apple to unlock its iPod/iTunes fortress. Apple, whose Macintosh design team once famously flew the pirate flag above its Silicon Valley hideout, immediately attacked France’s move as ’state-sponsored piracy.’”

Third coming?

Wednesday, January 25th, 2006

Dave Winer: “[H]ow long before Iger gets Amelio’d?”

What about a standard docking interface?

Monday, January 23rd, 2006

More and more cars are including audio systems that interface with the iPod (home audio systems too). Meanwhile, people like me using open platforms are stuck with crappy FM transmitters with terrible sound quality and non-integrated control systems (e.g., I have to turn on the transmitter, turn on the music player, turn on the radio, and remember to turn off the transmitter and pause the music player when I turn off my car or run down the battery and lose my place if I’m listening to a podcast). The non-Apple digital music player contingent should come up with some sort of USB-based docking standard before it’s too late (if it isn’t already).

The celestial jukebox

Saturday, January 21st, 2006

Fred Wilson: “I will not buy music that I cannot remove the DRM from.”

I agree wholeheartedly, though the strategy I use is the one Fred dismisses in the first paragraph, namely burning the music to CD and ripping it back, sans DRM, to MP3 format. Yes, it’s a pain, but it beats having to jump through all the digital hoops at some indeterminate point in the future when all I want to do is queue up a song I’ve legitimately purchased and have probably forgotten where I bought the thing, let alone what magic pixie dust I need to decode it. Sure, the MP3 format has issues too, but at least I know my music will play anywhere. (Since I’m on the subject, I’m looking for some sort of a virtual CD burner, which the operating system thinks is a CD burner but which is actually a piece of software that converts the tracks it “burns” to MP3 format. Anyone know if such a beast exists? That would certainly do wonders to curtail my contribution to the world’s coaster supply.)

In practice, DRM isn’t as much as a problem for me as it seems to be for other people. Personally speaking, I don’t want to be in the music storage business—I’d much rather stream music on demand from some digital jukebox in the sky, which is why I’ve been a Rhapsody customer since 2003. (Greg Papadopoulos sums up my thinking pretty well exactly here: “I’ll bet that we will look back of this era of quasi-networking and wince, ‘How did we ever live that way?’ And the idea of wanting to carry all of your content with you will seem both old-fashioned and rather ridiculous.”) In my case, DRM is normally a non-issue—I simply route around it.

Rhapsody has come a long way since I first started using it in 2003: They added a Rhapsody To Go service, which more or less solves the “disconnected operation” problem (though I still tangle with DRM issues from time to time if I go for too many days untethered), and they finally embraced the web, though the current web offering leaves much to be desired—the Linux plugin still doesn’t support Firefox 1.5 nearly two months after its release, the web interface has huge gaps compared to the jukebox software (you can’t access your music library on the web, among other things?!), and they don’t seem to be taking advantage of the new web platform at all (where, oh where, are the RSS feeds of my favorites, recommendations, etc, so I can mash them up with other stuff?).

At the end of the day, I suspect the “economic boycott” James Governor calls for is the right way to fix the DRM problem. For my part, I’m voting with my wallet by supporting the model I want to win out in the end (that your music library will live on the web, not on your PC or in your pocket) and by buying music, in those rare cases when I do want to manage my own music library rather than letting someone else do it for me, from legitimate music services but opting out of the silos the platform providers are trying to build around me as a byproduct. Above all, I resist the temptation to climb into the big, beautiful lockbox Apple is building for us. As Clayton Christensen recently told BusinessWeek, I’m firmly convinced open standards will win out in the end:

Look at any industry — not just computers and MP3 players. You also see it in aircrafts and software, and medical devices, and over and over. During the early stages of an industry, when the functionality and reliability of a product isn’t yet adequate to meet customer’s needs, a proprietary solution is almost always the right solution — because it allows you to knit all the pieces together in an optimized way.

But once the technology matures and becomes good enough, industry standards emerge. That leads to the standardization of interfaces, which lets companies specialize on pieces of the overall system, and the product becomes modular. At that point, the competitive advantage of the early leader dissipates, and the ability to make money migrates to whoever controls the performance-defining subsystem.

I don’t know about the rest of you, but that day can’t arrive soon enough for me.

Heart smart

Friday, January 20th, 2006

James Governor: “DRM is digital lard, clogging the arteries of our digital lifestyle.”

More perspective

Thursday, June 16th, 2005

Steve Jobs: “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma—which is living with the results of other people’s thinking. Don’t let the noise of other’s opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

Stealth marketing, P2P style?

Wednesday, June 15th, 2005

Jeff Harrell: “Think about it. Apple releases a developers-only preview release of Mac OS X for Intel. It’s a fully functional release of the operating system, not a beta or prerelease copy. It will work reliably, and it will run the vast majority of existing Mac applications unmodified via the Rosetta translation technology. But because this is a one-off developer release, it’s of very little value to computer owners. Future software updates, like the soon-to-be-released 10.4.2 update, won’t install. Existing Mac software will run, but it will run in translation, which means it will be frustratingly slow. [...] Given Apple’s experiences with software piracy, particularly the rampant software piracy that spread developer builds of Mac OS X 10.4 Tiger all over the Internet this past spring, Apple’s management from the top down knows full well that this developer preview will be in the hands of every kid with a cable modem within days of its release. [...] As a result, Apple will give thousands, possibly millions, of people a taste of Mac OS X running full speed on their own PCs. Apple’s giving their potential future customers a free taste, that’s what they’re doing. It’s a try-before-you-buy deal.”

Interesting take. Makes perfect sense to me.